Building High Performance Teams (Part 2)

The second question is:
What do you have to do in order to make this happen?

This often draws a blank response.  Finally someone realises that the answer is that they have to treat people the way they wanted to be treated. This is often a light-bulb moment for many people! People often have the revelation that they are clear about what they want from others, but it hadn’t occurred to them that they have a part to play. Some people look a bit sheepish at this point, perhaps embarrassed that they hadn’t considered that their behaviour can influence the cohesiveness of the team, so it is important to point out this was a common way of thinking, and move onto Steps 3 and 4 in order to move things forward. These steps are important to making building a strong team a reality. Any guesses what these steps are? 

 
Simon Pimenta