Director at Employee Engagement and Wellbeing Specialists, Professor Ivan Robertson's, recent piece in The Guardian talks about the importance of employee engagement during these difficult economic times. Robertson says that there are many ways to engage employees including organisations commitment, job satisfaction and organisational citizenship. May research studies show that there is a link between higher levels of engagement with better performance and productivity, more customer satisfaction and lower rates of absence through sickness.
Sadly, in my experience, in testing times the very engagement that can have such a measurable impact is often one of the first budgets to be cut.
Kate Gare
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