In order to create Peak Performing teams it is important to encourage openness. Johnnie Boden, founder of the popular clothing catalogue Boden, encourages openness by setting the example. He feels that having staff who get defensive is counter-productive, so encourages people to admit to mistakes by doing this himself. He is able to put his hand up and admit to having made mistakes or being wrong. If we create an environment where people are able to accept that they are human and will make mistakes, we can learn from them and move on and get on with the task of growing the business!
Simon Pimenta
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